What does a LINk do?

• Give everyone the chance to say what they think about their local care services - what is working well and what is not so good.
• Give people the chance to check how services are planned and run.
• Feedback what people have said about services so that things can change for the better.

Wolverhampton LINk will work with Commissioners and Providers to agree protocols around the following:-

Under legislation LINks can.........

• Enter certain premises and view the care provided, with reference to guidance available from the NHS Centre for Involvement.
• Ask for information from Commissioners and Providers of health and social care services and receive a response within 20 working days.
• Make reports and recommendations and get a reply within 20 working days.
• Refer matters to Overview and Scrutiny Committees and receive a response within 20 working days.